Back soon.
Maintenance underway. No data loss. No incident.
This page exists because the application server is paused for a brief restart on the
primary node. Static traffic still resolves; everything dynamic returns this message
until the runtime is back.
Try again in a few minutes.
"It is not a sign of weakness to pause for repairs; it is a sign of intent to be
useful in the long run."
If your visit is urgent and cannot wait, the operations contact below is on duty for
this window and is reachable by phone or mail.
Service: customer-portal-3
Status: stopped (scheduled)
Window: 13:00 — 13:30 UTC
Phone: +44 20 7946 0117
Region: uk-london-1
Reference: change CHG-7124
Subscribers: 3 014 (email)
- drain incoming requests
- snapshot persistent storage
- rolling restart of runtime
- verify health endpoints
- re-open traffic
- post-checks on log pipeline
Runbook excerpt
1. announce window 24h ahead, email subscribers
2. drain via load balancer, wait connections < 5
3. snapshot db + object store, verify hash
4. roll runtime hosts one by one, 30s between
5. probe /healthz 200 OK for 3 consecutive ticks
6. reopen, monitor errors for 15 minutes
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Holloway Field Logistics
Wapping Lane, London E1
Companies House 091 21 4429
If you reached this page via a saved link to an internal admin route, you'll be redirected to your dashboard after the maintenance ends — no need to log in again.